Are you looking for effective tips for Airbnb hosts to help your listing stand out from the crowd–and maybe even achieve that coveted Superhost status?
We have some thoughts!
With 70+ Airbnb stays on 4 continents under our belts, we’ve experienced our fair share of Airbnb hosts, from the fabulous to the mediocre to everything in between.
Over the 10+ years that we’ve been using Airbnb, we’ve watched it move from an exciting innovation to a standard part of travel culture to an often-maligned service, and we’ve experienced plenty of changes in our experience as guests along the way.
Today, like for many other travelers, Airbnb is no longer our default option.
Rising prices and guest expectations, new competition like aparthotels, and controversy over the business model have all contributed to us using Airbnb much less than we did in the past–but we do still use it, and even have an upcoming booking arranged as I update this blog post in 2026.
If you’re looking to up your Airbnb income and impress your guests, here’s exactly what we suggest.
Table of Contents
Practical Tips for Airbnb Hosts: Setting Up Your Property
First things first: comply with local laws.
Before publishing a listing on Airbnb, make sure to check your local laws, your HOA and/or landlord if applicable, and your homeowner’s or renter’s insurance to see if you are allowed to be an Airbnb host–and what restrictions there might be on your behavior.
This is easily the most important tip we can offer Airbnb hosts.
If you’re not complying with local laws, it’s going to be harder to turn a profit on your property, and it’s likely going to attract a lower caliber of guest than a property that is fully on-board with local regulations would… assuming, of course, that you don’t get de-listed from the platform before any stays take place.
It could also potentially mean that you’re left high and dry by your insurance in the event of serious damage to your property.
A lot has changed with how Airbnb is perceived over the last several years–cities like New Orleans, Barcelona, and New York have all tightened the clamps on Airbnb renting, citing issues with investors buying up property and then renting it out to unscrupulous guests, which has the double negative impact of causing tension in neighborhoods and driving up the prices for longterm renters.
These problems are very real and very complex–we certainly haven’t stopped using Airbnb over it entirely, though we know some travelers who have–but it has definitely impacted our behavior.
We would never go to New Orleans, for example, and rent an entire home when that is clearly not an accepted practice there–and I would question the ethics of someone who would.
Which leads to our next tip for Airbnb hosts…
Be considerate of your neighbors.
Guests are important to running your Airbnb, but they come and go. Your neighbors will stick around.
They’ll be the ones dealing with excessive noise or mess, and they’ll be the ones left to express their frustration to you, to any future guests (and yes, neighbors do talk to guests!), and even the authorities once problem guests have long checked out and moved on.
Be sure to make guests aware of any rules that can make your neighbors’ lives easier (like quiet hours), and be scrupulous regarding which guests you accept in the first place.
Ultimately, Airbnb is (supposed to be) about building a community–and that includes the one that sticks around over time.
Protect yourself as an Airbnb host.
Most guests are wonderful, just like most Airbnb hosts are wonderful–but there will always be bad eggs.
To protect yourself from any potential disputes over damage, one of our main Airbnb host tips is to strongly consider checking guests out in person.
To further isolate any potential incidents, and if you are particularly cautious, you may want to consider photographing the property between each stay.
To protect ourselves as guests, we personally take a video walk-through of each Airbnb as we leave (and photograph any potential flags/issues as we arrive).
Review your competition (and I don’t mean on Airbnb).
When we first started using Airbnb, it was the primary place to find short-term rental apartments and homes online… but that has changed.
While competitors like VRBO have always been around, today, you can find countless apartments and houses listed for rent on places like Booking.com, where guests can find many of the same amenities without chore lists and mutual responsibilities (for better or worse).
Aparthotels, which combine all the benefits of a standard hotel stay (ease of checkout, 24/7 service, often included breakfast and/or loyalty points accrual) with some of the major benefits of Airbnb (stocked kitchens, more space), are increasingly popular in some locations and I would argue even harder to compete with.
If we have access to a suitable aparthotel like a Home2Suites or a similar, highly-reviewed apartment through Booking.com, it will be hard to convince us to book through Airbnb these days–and we’re not alone.
We’ve stayed in over a dozen apartment rentals or aparthotels over the last few years, almost none of them booked through Airbnb itself.
When analyzing your property, those are the competitors we recommend keeping in mind–not (just) other Airbnb listings.
Think about who your ideal guest is.
In other words, come up with your guest avatar.
Are you targeting families with young kids? Travelers with pets? Large groups celebrating events together? Traveling workers looking for a place to stay in town while they complete a short work contract?
I mention these groups in part because they’re all examples of people who still have good reasons to look at Airbnb, because “standard” options are less likely to suit their needs.
The more you can stand out to your ideal guest, the better.
Don’t forget to write your guests a review!
Reviewing your guests serves two purposes: it allows you to provide honest feedback and support the Airbnb community… and it also reminds your guests to come back and review you!
As a new Airbnb host, reviews are your bread and butter.
Plenty of guests, especially those newer to Airbnb, are hesitant to book properties with few or no reviews.
While it is not a guarantee, reviewing your guests (especially if the review is a good one) is a great way to increase the odds that you can tack on another review of your property.
Airbnb Host Tips for Improving the Guest Experience
It all starts with clear directions.
Of all our tips for Airbnb hosts, when it comes to dealing with guests, this might be the most important one!
Lots of stress and frustration on both sides can be mitigated by simply having a smooth start to an Airbnb stay, and if a stay gets off on the wrong foot, it’s often hard to recover the trust of your guests.
When providing details of the listing–especially how to get there–err on the side of too much detail. Make your instructions, from how to arrive in your neighborhood to how to get through each gate or door, crystal clear.
Our favorite directions to an Airbnb property that we’ve ever received were a full page long!
For example, you may think that the instructions to “look for the key in the cabinet across from the door” are explicit–but when your guests just finished 30 hours of travel, there are four giant cabinets placed roughly across from the door, and they are stuffed to the brim… your guests are going to get a little frustrated (true story).
Don’t skimp on the toilet paper.
This is a pet peeve of mine, and I understand that it’s a hard line to walk.
Airbnb hosts don’t want to leave too much toilet paper, shampoo, etc, in a listing in case unscrupulous guests walk away with it (shame on those who do).
But if you advertise that you are providing essentials, one roll of toilet paper or a half-empty travel-size shampoo bottle isn’t going to cut it.
If you don’t want the hassle of providing these things?
No problem–but don’t advertise that you do, or you’re setting yourself up for creating tension over an inexpensive add-on.
Include plenty of photos of your listing.
One dark photo of a messy bed and one of a bathroom is not going to get you many bites, and as Airbnb grows more popular and more competitive, this Airbnb host tip is becoming more relevant by the day.
The best listings we have seen include 7-10 good photos, all of the property itself. The bedroom, the bathroom, and, if you have one, the kitchen (explicitly showing which appliances are available) should be shown.
Make sure that you include one photo of the exterior so your guests can recognize the location when they arrive, and one of any outdoor space available to guests (with very clear notes on whether or not it’s private).
If you have a great view, don’t be afraid to show that off!
Photos of activities or attractions in your city that aren’t in any way connected to the property? Absolutely unnecessary, and almost off-putting.
Guests may or may not have cell service. Keep this in mind.
“Call me when you get here!” doesn’t exactly work if your guests are from another country and haven’t picked up a SIM card yet.
If you’re going to check in your guests in person, one of our best Airbnb hosting tips is to do your best to find out when your guests will be arriving and be at the property waiting for them–this will remove a lot of stress on both sides.
Set clear expectations for anything out of the ordinary.
Does one of the burners on the stove not work? Does the washer require a specific four-step process to get the door safely open without breaking it and locking your clothes inside (another true story)?
Give your guests a step-by-step guide. A guide that includes pictures/diagrams isn’t a bad idea, either, especially if your typical guest doesn’t speak the native language of your location.
Your guests will appreciate the clarity, you’ll both worry less, and the visit will go more smoothly.
Provide local information.
Tourist maps? Restaurant recommendations from a local? Brochures for local activities?
Your guests will either love it or ignore it (most will love it).
There is absolutely no downside to showing off your area–after all, you want them to come back!
One of our favorite things that we’ve seen in a property was a bulletin board in an Airbnb with the city’s map on it. Our host had marked famous attractions and ideas of things to see, along with some of their favorite restaurants.
Stay in touch.
Everyone has different comfort levels with communication, but one of our suggested Airbnb host tips is to send one message about 24 hours after check-in, asking how things are going, and one message about 24 hours before check-out, to set up a schedule for leaving.
This allows your guests an opportunity to address any concerns with the property toward the beginning of the stay (some people are shyer than others and may hesitate to reach out on their own), and also takes the pressure off of the guests to set up a check-out with you.
If the guests are staying for a week or more, you may want to add another message or two throughout the stay to check in again.
Over the years, we’ve moved more and more toward solely communicating with our hosts through the Airbnb app whenever possible to protect all parties, and recommend that you do as well (it’s also part of Airbnb’s terms and conditions).
The little things speak volumes.
A couple of chocolates on the pillow or a few extra vegetables from your garden may not cost a lot, but they go a long way toward making guests feel at home in your Airbnb.
We have received homemade cakes, homemade chicken noodle soup, fresh zucchinis and tomatoes, bottles of wine, olive oil, sliced fruit, and other odds-and-ends from hosts.
We’ve also had hosts who went above and beyond by offering us rides to and from the bus/train station, making sure that we had no trouble finding their property.
Is any of this necessary to have a great experience? No, in fact, one of our favorite Airbnb hosts of all time didn’t provide any of those things (but they did have the clearest expectations and communication style that we’ve ever seen).
But, there is no doubt that little extras have helped several properties stand out, even if the property itself isn’t particularly remarkable. There are certain properties that we know we would 100% return to if we go back to the area, or even recommend to our friends, and the Airbnb host has a lot to do with that.
If you have a kitchen, stock it.
The difference between supplying one worn frying pan or supplying two frying pans, two pots, and an array of basic spices isn’t much in terms of financial investment, but it will make an entirely different impression on your guests.
For example, I always do a little happy dance when a host stocks salt and pepper.
They cost essentially nothing, but it gets very annoying buying them once a week while traveling!
If you have a photo in your listing that includes any kitchen essentials you provide (spices, tea, coffee, etc.) even better. It takes the guesswork out of things for your guests.
Be sure to add a personal touch to the property.
Many people who rent out entire apartments or homes on Airbnb have never lived in them, and they can be a bit sterile. We’re continually surprised by the number of hosts who don’t try to make them cozier.
You don’t need to throw tons of money into the property or cover every surface with knick-knacks (in fact, please don’t), but a few fun pieces of art for the walls (especially if it’s related to the location that you’re in) and other personal touches can go a long way.
Not only does this help the home feel cozier (more Airbnb, less generic hotel) when guests are there, it also tends to photograph better–and photographs are what get guests looking at your property in the first place.
An Airbnb isn’t a hotel room.
Ultimately, of all our tips for Airbnb hosts, this is the one that they all tie back to: if guests wanted a hotel room, they would get one.
When a guest chooses an Airbnb, they’re looking for an experience beyond what Best Western or Marriott can provide, and though Airbnb hosting has trended more and more to commercial ventures rather than locals renting out a spare bedroom over the years, the gist of the intent is still the same: to provide a personal, local experience.
In fact, as Airbnb prices have risen over the years to reflect the popularity of the service, a personal experience is almost more important now than it was in the past.
No, you don’t need to become best friends with your guests, but you do need to constantly keep in mind when designing and promoting your property that your purpose is to offer something more.
Whether that’s an excellent location, local tips, a well-stocked kitchen, or all of the above, your goal as an Airbnb host is to provide a unique, memorable experience that will make guests review you positively on Airbnb, and perhaps even come back one day!
Thank you for making this very helpful list!
I totally agree with you when it comes to clear communication and a lot of issues can be prevented by setting clear expectations upfront.
we are about to list our newly renovated cottage, and I will definitively use your tips when choosing words for the description.
From the guests perspective, I also love the personal contact with the host and home-made goodies. That always feels so special.
Thanks so much, Rachel! Good luck with your new venture! 🙂
THIS IS SO VERY HELPFULL AND A REAL EYE OPENER .
THANK YOU,
ARTHUR.
Good info, thanks. I have a question… if we want to “check the guests out in person” as you suggest, how would you go about that? Meet them when they arrive? Ok, but what if you see that they’re total slobs, upon arrival, and decide you don’t want them to stay? What do you do?
Also, we are new in this very small rural town, and I am hesitant to ask the part-time zoning agent for permission to offer our guest house on airbnb. I’d rather ask forgiveness. But you mentioned that insurance could be null and void if we don’t. Can you clarify that please?
Thank you.
Hi Lois! Some of this is beyond my scope as a fellow Airbnb user, but I’m happy to take a stab at it. 🙂
By check in/check out, I meant like a hotel–handling the arrival and departure. As far as whether you can refuse entry to guests that you don’t like the appearance of, that’s a good question for Airbnb. I’ve never heard of a host denying someone entry who arrived expecting to check in that day.
Regarding insurance, again, you’ll want to ask your company directly. But generally speaking, if you’re acting outside the bounds of regulations or outside the scope of your policy (by, for example, carrying a personal insurance policy on a rental), an insurance company can choose to deny coverage on any claims that arise from those actions.
You’ll see the same thing come up with car insurance for people who drive their own car for commercial reasons, like Uber. Personal insurance isn’t enough. Many car insurance companies now offer a rider, or addition to the policy, to add coverage for Uber driving to the policy.
Definitely clarify with both Airbnb and your insurance company–it’s the only way to know for sure. 🙂
Good luck!
Really good information, and from “the other side”. Congratulations on the good tips, I’ve been living just on AirBNB’s for almost 4 years now in several countries, I’m a guest also, and it helps me a lot to see what people is doing good to do it the same way, and what they’re doing wrong, so I don’t make the same mistakes. Congratulations!
Thanks Danny! Agreed, you learn so much just by staying in different Airbnbs over and over again–we’ve never stopped being interested in the unique ways every host handles things.
Thanks to both of you, very informative,
We have a 2 bedroom rental that is going to become available in one month and are considering trying the Airbnb for the first time. So we’re a lil nervous since we’ve been use to steady income at the first of every month.
Thanks for sharing your experience.
Good luck, Leo! Hope it goes well for you!